Frequent Questions

Photography

  • About 20 years, professionally since 2011.

  • Each package comes with an estimated number of images, but you’ll always receive at least the package minimum — and often a few extra shots beyond that.

  • No — editing is a key part of the process, so I deliver fully polished images. I make sure we get the shots we discuss in our consultation, plus a few surprise moments captured along the way. If anything feels missing, just let me know — I’ll double-check to make sure you get every memory.

  • I’m based a little north of Sacramento, but I’m happy to travel throughout the Sacramento area. I’m also open to shoots a bit further out with a little advance planning and prep.

  • Because I take on planned and well-spaced sessions, my turnaround time is usually faster than most. Depending on the size of your session, smaller sessions are typically delivered within about 3 weeks, while larger session packages are ready within 5 weeks. I always aim to deliver as quickly as possible while giving each image the attention it deserves.

The Shop

  • Every order is created onsite at our in-house print studio. This allows us to ensure the highest quality and consistency of every print.

  • We offer shipping throughout the United States.

    All orders are processed within 12-14 business days. However, if we are experiencing a high volume of orders, shipments may be delayed by a few days.

  • All orders are custom-printed to fill each order. We are unable to accept returns or exchanges, making all sales final. 

    Should your order become lost or damaged, please email hello@birdandclay.com with your order number within 14 days of the delivery date or expected delivery date.

  • The combination of the premium presentation paper and the archival ink printing process creates the highest level of quality for a fine art print. The manufacture testing for this combination of paper and ink ensures lasting quality for over 200 years.

    Short answer: Your prints should last for generations of enjoyment.

  • Every piece printed at Bird and Clay is an original work, created and produced in-house. From concept to final print, everything is made with care right here in the studio.

    We offer:

    • Photographic prints in a variety of sizes

    • Illustrations

    • Graphic designs

    • Custom design work

    • Presentation and layout design

  • Each download includes high-resolution JPEG or PNG files, depending on which format best preserves the quality of the image. Files are provided either as a single device size or as a bundle of multiple sizes, as indicated in the product description, and are designed to fit most phones, tablets, and select TVs (including Samsung Frame TVs).

    You can access your files immediately upon purchase, with the option to redownload them within 24 hours of the initial download.

    All sales are final. These wallpapers are for personal use only and may not be redistributed or used commercially.

    Each image reflects the intentional creative direction of the founder/company and should be used as designed.